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This section is here to help you have an easy time shopping with us. We have also listed some answers to common questions. If you have a question that is not listed here you can call or email us.
Toll Free 1-800-974-6257 or 704-971-2370. |
| Emails: |
| Sales@motivationusa.com |
| Info@motivationusa.com |
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| 1)Can't find an item? |
| Try the Search section. If the item doesn't come up it may have been discontinued or is on backorder. Email or call us Toll Free at 1-800-974-6257 between 10:00am - 6:00pm Monday through Friday and 12:00pm - 5:00pm on Saturday to verify. |
| 2)Order Status? |
| We normally ship orders the same day we receive them. To check the status of your order call us Toll Free at 1-800-974-6257 between 10:00am - 6:00pm Monday through Friday and 12:00pm - 5:00pm on Saturday. |
| 3)Need to cancel your order? |
| We normally ship orders the same day we receive them. If you need to cancel your order call us Toll Free at 1-800-974-6257 between 10:00am - 6:00pm Monday through Friday and 12:00pm - 5:00pm on Saturday. |
| 4)Order Confirmation. |
| You will be sent an email (if you provide us with your e-mail address) after you submit your order. |
| 5) Multiple shipping addresses for one order? |
| You will have to submit separate orders for each location. |
| 6)Purchase orders? |
| We will accept purchase orders from your company only if they are submitted via mail, fax, e-mail, or given verbally over the phone. SUCCESSORIES Open Account terms are net 30 days. Orders may be placed over the phone or information on our catalog order form must be provided in full. The shipping address cannot be a PO box. Acceptable written documents include purchase orders; purchase requisitions, company letterhead, or SUCCESSORIES order form. Information on our catalog order form must be provided in full. The shipping address cannot be a PO box. |
| 7) Need a copy of your receipt? |
| We will provide you with a copy of an invoice via fax or mail. Call us at Toll Free at 1-800-974-6257 between 10:00am - 6:00pm Monday through Friday and 12:00pm - 5:00pm on Saturday to make a request. |
| 8)Privacy and Security? |
Secure Shopping
Orders placed on our site are encrypted with SSL (secure socket layers) technology. The information you send via the Internet can be trusted to arrive privately and unaltered. In order for SSL security to work, you must use an SSL-enabled browser. Use Netscape Navigator version 3.02 or higher, or Microsoft Internet Explorer version 3.02 or higher. For more information about SSL, see Netscape's web site. |
| Note that e-mail is not encrypted and is not considered a secure means of transmitting credit card numbers. Please keep in mind this is NOT the means by which your credit card information is sent via the online ordering process of this web site. If you are still concerned about ordering electronically, you can place your order by Phone, fax or mail. Call us at Toll Free at 1-800-974-6257 between 10:00am - 6:00pm Monday through Friday and 12:00pm - 5:00pm on Saturday, or fax anytime to 704-971-2372, or mail your order to: |
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Successories
10230 Berkeley Place Drive
Building #230
Charlotte, NC 28262 |
Online Privacy
SUCCESSORIES is committed to ensuring your privacy. While the web site can automatically recognize your Internet service provider, we cannot specifically identify any customer. For customers who make a purchase on www.MotivationUSA.com, we do collect information on which pages you viewed within our site. This information is used to improve your overall shopping experience. We keep track of information volunteered during the order and registration processes. - And we do not share your name and address with third parties. |
Cookie Technology
Like most companies, we use "cookie" technology on our web site. The cookie tells us whether you've visited us before or are a new visitor. The cookie doesn't track any personal information about you or provide us with any way to contact you, and the cookie doesn't extract any information from your computer. Cookies are simply the best way for us to be able to offer you the most enjoyable and hassle-free online shopping environment. |
9) Want to be removed from our mailing list?
If you choose to be removed from the SUCCESSORIES' catalog mailing list Please call us 1-800-974-6257. | |
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